Terms and Conditions
No refunds, unless you receive defective merchandise caused by us, or unless we cancel an event. We provide 100% credit for attendance cancellations up to 45 days prior to an event. After that, we provide a 50% credit up to 30 days prior to the event. Within 29 days of the event, there are no credits and fees are forfeit. (Saturdays and Sundays are included in our calculations)
Credits can be used for one full year for any event or experience, but not for product purchases or subscriptions. After one year, all credits expire. We do not replace products that are lost or damaged by the carrier or you the purchaser.
NOTE: We charge a $9.00 flat fee for US postage and handling for domestic mailings. All international mailings will be priced subject to your preference for your delivery. You will be charge the actual costs for overseas shipments which are dependent on the country of destination. You will see this charge as a seperate line item on your charge card invoice.